The LESCO Online Billing System: Why Use It?

The LESCO online billing system eliminates the hassle of waiting for physical bills or dealing with lost copies. Here’s why it is beneficial:

• Convenience: Access bills anytime using your reference number or customer ID.
• No Extra Charges: This service is free for all LESCO consumers.
• Easy Access to Duplicates: Generate duplicate bills instantly in case of loss.
• Flexible Payment Options: Choose from various payment methods, including online banking and mobile apps.

How to View Your Online LESCO Bill

You can check your LESCO bill using either the reference number or customer ID printed on your bill. Follow these steps:

Using the Reference Number

1. Visit the LESCO website.
2. Navigate to the “Check Bill” page.
3. Enter your 14-digit reference number, located on the top-left of your electricity bill.
4. Click on the “Submit” button to view your current bill.

Using the Customer ID

1. Visit the LESCO website and go to the billing section.
2. Enter your 7-digit Customer ID, found on your bill.
3. Press “Submit” to view your duplicate bill.

Tip for LESCO Bill:

Save your reference number or customer ID in your mobile contacts for quick access.

How to Print an LESCO Bill and Download Bill Online

1. Once you retrieve your bill, a PDF file is generated.
2. Click the download button to save it.
3. To print, open the PDF and press  Ctrl + P (or use your device’s print option).

The printed duplicate bill is accepted at all payment collection points, including:

• Commercial banks
• JazzCash or EasyPaisa shops
• NADRA eSahulat centers

Methods of Payment for LESCO

LESCO offers multiple payment channels to suit consumer preferences:

Online payment can be made through your bank’s internet banking portal or mobile app. Simply enter your reference number or customer ID to fetch the bill details and pay securely using a debit/credit card or a linked account. For bank payments, visit any designated bank branch to pay your bill via cash, cheque, or transfer. Alternatively, digital wallets like JazzCash or EasyPaisa allow you to pay your bill conveniently by inputting your reference number and completing the transaction. If you prefer ATM payments, insert your card into an ATM, select the utility bill payment option, enter your reference number, and proceed.

How to Reduce Your  Electricity Bill

LESCO consumers can reduce their bills by implementing the following tips:

1. Switch to Energy-Efficient Appliances: Use LED bulbs and energy-efficient devices to lower consumption.
2. Avoid Peak Hours: Shift high-energy activities to off-peak hours to benefit from lower tariffs.
3. Unplug Idle Devices: Devices like chargers consume energy even when not in use.
4. Regular Maintenance: Keep appliances in good condition to ensure optimal energy use.

Key Features of LESCO’s Online Services

Service for LESCO SMS

Receive updates about your electricity supply and billing through SMS. Register on the LESCO website by providing your customer ID, mobile number, and email address.

Complaint Registration via CCMS

LESCO consumers can register complaints through the Customer Complaint Management System (CCMS):

• Call: 118 or send an SMS to 8118.
• Email: [email protected]

Track complaints using your reference number and monitor resolution progress online.

Due Date Extension and Bill Installments

LESCO provides flexibility for due date extensions and bill installments, available upon request via their portal or customer service centers.

Area of Operations for LESCO Bill

LESCO serves the following districts:

• Lahore
• Kasur
• Sheikhupura
• Nankana
• Okara

LESCO Operation Circles

The North Lahore Circle comprises 5 divisions and 28 sub-divisions. Similarly, the Central Lahore Circle includes 5 divisions and 31 sub-divisions. The Eastern Lahore Circle is structured with 4 divisions and 23 sub-divisions, matching the configuration of the Okara Circle, which also consists of 4 divisions and 23 sub-divisions. The South-Eastern Lahore Circle is slightly larger, featuring 4 divisions and 26 sub-divisions. In contrast, the Sheikhupura Circle contains 4 divisions and 18 sub-divisions. The Kasur Circle encompasses 5 divisions and 30 sub-divisions, while the Nankana Circle is the smallest, with 4 divisions and 16 sub-divisions.

Its network comprises eight operational circles, each responsible for specific regions and subdivisions.

LESCO Peak Hours for 2024

The peak hours for LESCO in 2024 are as follows:

• December to February: 5 PM to 9 PM
• March to May: 6 PM to 10 PM
• June to August: 7 PM to 11 PM
• September to November: 6 PM to 10 PM

Safety Guidelines for Electricity Usage

1. Avoid using bare wires or faulty plugs.
2. Use voltage regulators to protect appliances from surges.
3. Disconnect appliances during repairs or in case of damage.
4. Never hang items on electricity cables.

LESCO Bill Helplines:

Here is the List of LESCO Bill Helplines. If you have any problem you can contact LESCO at any time 24/7:

Helpline Numbers

• Main Helpline: 111-000-118
• Local Number: (042) 35272443
• Johar Town: (042) 35164041
• Faisal Town: 0320 0525511
• Rustom Park: (042) 37460390
• DHA Lahore: (042) 3527244
• Helpline Number (Alternate): 8118 118 100 99204801

Frequently Asked Questions Lesco Bill

1. How Can I Check If My Bill Is Paid?

Visit the LESCO website and enter your reference number or customer ID to check payment status.

2. Can I Schedule Payments Online?

Yes, most banking apps allow scheduling payments to ensure timely bill settlement.

3. What Should I Do If I Can’t Find My Reference Number?

Check previous bills or visit the LESCO office for assistance.